Privacy notice
Legal

Privacy notice

Information on the handling of personal data

Privacy notice

1. Controller

HOHNER Musikinstrumente GmbH
Andreas-Koch-Straße 9
78647 Trossingen
Germany
E-mail: info@hohner.de

2. Data we process

Depending on how you use this website and the functions provided, we may process in particular the following categories of personal data:

  • Contact data (e.g. name, e-mail address, telephone number)
  • Technical data (e.g. IP address, browser and system information, log files)
  • Cookie data and, where applicable, tracking IDs
  • Content from contact requests and forms

3. Purposes and legal bases

Personal data is processed only within the framework permitted by law. The legal bases are in particular:

  • Art. 6(1)(b) GDPR (performance of a contract or steps prior to entering into a contract)
  • Art. 6(1)(c) GDPR (compliance with a legal obligation)
  • Art. 6(1)(f) GDPR (legitimate interests, e.g. secure and reliable operation of this website)
  • Art. 6(1)(a) GDPR (consent), where you have given us such consent – for example for the use of non-essential cookies or analytics tools

4. Server log files

When you access this website, certain information is automatically collected by the web server and stored in log files. This includes, among other things, the (truncated/anonymised) IP address, date and time of access, pages accessed, amount of data transferred, referrer URL as well as information on the browser and operating system used.

The processing of this data is carried out to ensure the stable and secure operation of the website and is based on our legitimate interests within the meaning of Art. 6(1)(f) GDPR. This data is not merged with other data sources.

5. Cookies & similar technologies

This website uses cookies. Technically necessary cookies are required for the operation of the website and are set automatically. They are used, for example, to display the site correctly or to remember language settings.

Where we use cookies or similar technologies for analytics or marketing purposes, this is done only on the basis of your consent in accordance with Art. 6(1)(a) GDPR. Details regarding the type, scope and purpose of such cookies are, where applicable, provided in a separate cookie notice.

6. Contact requests

If you send us requests by e-mail or using any contact forms provided, we process the information you supply for the purpose of handling your request and for any follow-up questions. The legal basis is Art. 6(1)(b) GDPR (contract-related or pre-contractual communication) or – where the request cannot be attributed to a contract – our legitimate interest in properly handling your request pursuant to Art. 6(1)(f) GDPR.

7. Analytics & third-party services

Where this website uses analytics tools or other services provided by third parties (e.g. web analytics, embedding of fonts or content via CDNs), your IP address and other technical data may be transmitted to those providers.

The use of such services is based – depending on the specific implementation – either on our legitimate interest in an efficient and user-friendly design of our online offering (Art. 6(1)(f) GDPR) or on your prior consent (Art. 6(1)(a) GDPR). Details on the services used, storage periods and your options to object can be found in the additional information on this website, where such services are actually employed.

8. Storage period

Personal data is stored only for as long as is necessary for the respective purposes or as long as we are legally obliged to store it. Once the respective purpose no longer applies or any statutory retention periods have expired, the data is deleted or anonymised in accordance with the legal requirements.

9. Your rights

With regard to your personal data, you have in particular the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to certain processing activities (Art. 21 GDPR)
  • Right to withdraw consent given (Art. 7(3) GDPR)

You also have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates data protection law.

10. Contact for data protection matters

If you have any questions about the processing of your personal data or wish to exercise your rights, please contact:

HOHNER Musikinstrumente GmbH
Andreas-Koch-Straße 9
78647 Trossingen
Germany
E-mail: info@hohner.de

Cookies & storage technologies used

Below you will find an overview of the cookies and comparable storage technologies used by the Hohner Tuning Designer.

Name Category Storage type Purpose Duration Currently set
PHPSESSID Strictly necessary HTTP cookie Maintains the PHP session for the duration of the visit (e.g. forms, CSRF protection). Session (until the browser is closed) currently not set
td_lang Strictly necessary HTTP cookie Stores the language chosen by the user (e.g. de, en). 1 year currently not set
td_cc_state_v1 Strictly necessary Local storage Stores the user’s decision regarding cookies (strictly necessary, statistics/analytics etc.). until manually deleted in the browser client-side (local storage)
tdDesigner:* Strictly necessary Local storage Stores model-related settings and tuning configurations (e.g. last selected tuning and layout). until manually deleted in the browser client-side (local storage)
td_slot_variant Strictly necessary Local storage Remembers which slot / layout variant was last selected in the designer. until manually deleted in the browser client-side (local storage)
td_welcome_v2_seen_session Strictly necessary HTTP cookie Ensures that the welcome popup is not shown multiple times within one session. Session (until the browser is closed) currently not set
td_welcome_v2_* Strictly necessary Local storage Stores whether the welcome popup should be permanently hidden and whether it has already been shown. until manually deleted in the browser client-side (local storage)
td_survey_seen_session Strictly necessary HTTP cookie Verhindert, dass eine Umfrage innerhalb einer Sitzung mehrfach angezeigt wird. Sitzung (bis zum Schließen des Browsers) currently not set
td_survey_* Strictly necessary Local storage Speichert, ob eine Umfrage bereits angezeigt oder beantwortet wurde (z. B. Zufriedenheitsabfrage). bis zur manuellen Löschung im Browser client-side (local storage)
td_vid Statistics / analytics HTTP cookie Pseudonymous visitor ID for internal usage statistics (first-party metrics). 1 year currently not set
tdb_* Statistics / analytics HTTP cookie Stores, per banner placement, which variant of an A/B test was shown (e.g. tdb_home_hero). Session (until the browser is closed) currently not set
adm_mfa_trust Strictly necessary HTTP cookie “Remember this device” cookie for administrators when two-factor authentication is enabled. approx. 30 days currently not set
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